Privacy Policy

Last updated: March 18, 2026

1. Introduction

ModelShoot AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered photo and video transformation service.

2. Information We Collect

Personal Information

  • Account information (email address, username)
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences
  • Support requests and correspondence

Content You Upload

  • Photos and videos you upload for transformation
  • Generated content created from your uploads
  • Metadata associated with your files

Usage Information

  • Service usage patterns and preferences
  • Device information and browser type
  • IP address and general location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

Service Provision: To provide AI-powered photo and video transformation services, process your uploads, and deliver generated content.

Account Management: To create and manage your account, process payments, and provide customer support.

Service Improvement: To analyze usage patterns, improve our algorithms, and enhance user experience (without using your personal content for training).

Communication: To send service-related notifications, updates, and respond to your inquiries.

Security: To protect against fraud, abuse, and security threats.

4. Data Storage and Retention

Storage Duration: Your uploaded photos and videos are stored according to your subscription plan's retention policy. Different plans may have different storage periods.

Automatic Deletion: Content may be automatically deleted after the retention period expires, unless you have an active subscription that extends storage.

Manual Deletion: You can delete your content at any time through your account dashboard. Once deleted, content is permanently removed from our servers and cannot be recovered.

Account Deletion: When you delete your account, all associated content and personal information is permanently removed from our systems.

5. Third-Party AI Services

ModelShoot AI utilizes various third-party AI services and models to provide our transformation capabilities. These include:

AI Service Providers We Use:

  • OpenAI - For various AI processing tasks
  • Google Gemini - For AI model capabilities
  • Kling AI - For video generation services
  • Veo (Google) - For advanced video processing
  • Runway - For video editing and generation
  • Other AI Providers - As needed for service enhancement

Data Sharing with AI Providers: When processing your content, we may share your photos and videos with these third-party AI services solely for the purpose of providing our transformation services.

Third-Party Privacy Policies: Each AI provider has their own privacy policy and data handling practices. We recommend reviewing their policies:

6. Data Protection and Security

No Data Selling: We do not sell, trade, or rent your personal information or uploaded content to third parties for marketing or advertising purposes.

No Training Use: We do not use your private photos, videos, or personal data to train our AI models or for machine learning purposes beyond providing our service.

Security Measures: We implement industry-standard security measures including encryption, secure data transmission, and access controls to protect your information.

Data Minimization: We only collect and retain the minimum amount of data necessary to provide our services.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Types of Cookies:

  • Essential Cookies: Required for basic service functionality
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences

8. Your Rights and Choices

Access and Portability: You can access and download your content and account information at any time.

Correction: You can update or correct your account information through your account settings.

Deletion: You can delete your content or entire account at any time. Deletion is permanent and irreversible.

Opt-out: You can opt out of marketing communications while still receiving essential service notifications.

Data Export: You can request a copy of your data in a portable format.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ModelShoot AI Privacy Team

Email: privacy@modelshoot.ai

General Support: support@modelshoot.ai

Website: https://modelshoot.ai

13. Compliance

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other relevant regulations. If you have specific privacy rights under your local laws, please contact us to exercise those rights.